Hotplate

If you recently switched to the new portal, this quick map helps you find common areas faster.

Customize your storefront: <a href="https://portal.hotplate.com/orders?settings=storefront" rel="nofollow noopener noreferrer" target="_blank">Settings → Storefront</a>.

Payout: Settings → Payout (at the top of your Settings page)

Transaction History: Settings → Payout → gear button → History → Export → Export transactions

Send a text blast: <a href="https://portal.hotplate.com/inbox" rel="nofollow noopener noreferrer" target="_blank">Inbox</a> → click Blast

Item report showing packed and done progress: <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> → click the graph button at the top to open your Pickup report

- Customize your storefront: <a href="https://portal.hotplate.com/orders?settings=storefront" rel="nofollow noopener noreferrer" target="_blank">Settings → Storefront</a>.
- Payout: Settings → Payout (at the top of your Settings page)
- Transaction History: Settings → Payout → gear button → History → Export → Export transactions
- Send a text blast: <a href="https://portal.hotplate.com/inbox" rel="nofollow noopener noreferrer" target="_blank">Inbox</a> → click Blast
- Item report showing packed and done progress: <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> → click the graph button at the top to open your Pickup report

<a href="https://help.hotplate.com/en/articles/13707195-how-to-customize-your-storefront">How to customize your storefront</a>

<a href="https://help.hotplate.com/en/articles/137245855-how-to-create-and-manage-menu-items">How to create and manage menu items</a>

<a href="https://help.hotplate.com/en/articles/13730542-your-first-4-steps-on-hotplate">Your first 4 steps on Hotplate</a>

Helpful tips for chefs coming from the old Hotplate portal.

Where did things move in the new portal

Find answers and get help from Intercom Support and Community Experts

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Where did things move in the new portal

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