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Help CenterFAQsChanging URL

Changing URL

Last updated October 31, 2024

How to change your URL

Go to your Settings --> scroll down to "General" --> click "Update" in the "Update your URL" box:

Changing URL

From there, you can change your URL, and hit "Update Username" when you're done!

A few things to keep in mind:

  • After updating your username, we will save your old username and forward all traffic from it to your new one for 30 days.
  • After 30 days, your old username will be released and available for others to use. This also means the QR code linked to your old username will no longer work.
  • You can change your username once every 7 days. Your customers will experience no interruptions.
Changing URL
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Always feel free to reach out to us at support@hotplate.com or text / call us at (214)833-9248, and we'll gladly help you with anything you need!

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