Changing URL
Last updated October 31, 2024
How to change your URL
Go to your Settings --> scroll down to "General" --> click "Update" in the "Update your URL" box:
From there, you can change your URL, and hit "Update Username" when you're done!
A few things to keep in mind:
- After updating your username, we will save your old username and forward all traffic from it to your new one for 30 days.
- After 30 days, your old username will be released and available for others to use. This also means the QR code linked to your old username will no longer work.
- You can change your username once every 7 days. Your customers will experience no interruptions.
Always feel free to reach out to us at support@hotplate.com or text / call us at (214)833-9248, and we'll gladly help you with anything you need!
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