Hotplate

If you are looking for reports you used in the old portal, this list will help you.

Orders and order-level details: <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> tab &gt; filter for dates/drops and Export via 3 dots in top right

- For a quick chart that's easy to read, go to <a href="https://portal.hotplate.com/insights" rel="nofollow noopener noreferrer" target="_blank">Insights</a> and reference the Items Sold charts
- For a straight list of items and quantity over a time period, use your <a href="https://portal.hotplate.com/prep" rel="nofollow noopener noreferrer" target="_blank">Prep</a> list.
- For sales data, export from your <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> tab.

Payout History and Transaction History exports: Settings → Payout.

Fee export: Settings → Payout → History → Export → Export transactions

- Orders and order-level details: <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> tab &gt; filter for dates/drops and Export via 3 dots in top right
- Item-level sales/export:
 - For a quick chart that's easy to read, go to <a href="https://portal.hotplate.com/insights" rel="nofollow noopener noreferrer" target="_blank">Insights</a> and reference the Items Sold charts
 - For a straight list of items and quantity over a time period, use your <a href="https://portal.hotplate.com/prep" rel="nofollow noopener noreferrer" target="_blank">Prep</a> list.
 - For sales data, export from your <a href="https://portal.hotplate.com/orders" rel="nofollow noopener noreferrer" target="_blank">Orders</a> tab.
- Payout History and Transaction History exports: Settings → Payout.
- Fee export: Settings → Payout → History → Export → Export transactions

Confirm you are in the correct account/team role.

Check filters (date, drop, location, item).

Use the linked report-specific articles below.

1. Confirm you are in the correct account/team role.
2. Check filters (date, drop, location, item).
3. Use the linked report-specific articles below.

<a href="https://help.hotplate.com/en/articles/13707511-understanding-your-insights">Understanding your insights</a>

<a href="https://help.hotplate.com/en/articles/13709527-getting-to-know-your-prep-list">Getting to know your Prep list</a>

<a href="https://help.hotplate.com/en/articles/13721367-how-to-download-a-sales-report-by-item-sold">How to download a sales report by item sold</a>

<a href="https://help.hotplate.com/en/articles/13962274-how-to-get-set-up-with-stripe">How to get set up with Stripe</a>

How to find commonly used reports and exports in the new portal.

How to download reports in the new portal

Find answers and get help from Intercom Support and Community Experts

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How to download reports in the new portal

Commonly used reports

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