Hotplate

Learn how to view and manage orders in Hotplate

Getting to know the Orders tab

How to add a note, modify items, and edit fulfillment details

How to edit an order

How to refund or cancel an order

How to create a general, customer-specific, or drop-specific discount code

How to create a discount code

Hotplate automatically calculates what you need to make

Getting to know your Prep list

Learn how to manually create an order in Hotplate.

How to create an order

Print your tickets to make packing a breeze

How to print your order tickets

Orders and Prep

Find answers and get help from Intercom Support and Community Experts

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